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Accounts Payable and Insurance Coordinator

Position:  Accounts Payable and Insurance Coordinator

Reports to: Chief Financial Officer                                               

Status:  Non-Exempt; Hourly                       


Little Star Center (LSC) provides year round therapeutic intervention for children with autism based on the science of Applied Behavior Analysis (ABA).  Little Star provides an atmosphere where children, therapists and families can interact and support each other. Serving and advocating for parents of children with autism is central to the LSC mission. The Insurance Coordinator role is a crucial component in assisting our parent’s access with health insurance coverage for their children.


Summary: The Accounts Payable and Insurance Coordinator is responsible for overseeing all insurance claim filing related activities such as initial benefit verification, pre-authorization and account follow-up.  This individual will serve as a liaison between LSC clients, their insurance company and our third party billing service.  The incumbent will also enter accounts payable and prepare invoices for the families, and will work closely with the Executive Director, Chief Financial Officer and Insurance Director.


Essential Duties and Responsibilities

  • Verify new client benefits
  • Review account payments and submit to third party biller for account application
  • Perform account reviews and follow-up with clients, third party biller and insurance providers on open balances
  • Prepare paperwork to submit to insurance for client pre-certification of services
  • Maintain insurance and client files
  • Review client’s insurance twice per year to verify information
  • Provide support to clients regarding insurance issues
  • Reconcile daily billing
  • Prepare bank deposits
  • Prepare balance bills for client services not reimbursed by insurance
  • Communicate issues, info and support needs to Insurance Director and CFO 
  • Prepare various reports as needed for Insurance Director, CFO, and/or Exec Director
  • Enter accounts payable
  • Enter daily charges and bank deposits in QuickBooks
  • Prepare Donation Letters
  • Enter new patient information and authorizations into MRC
  • Create invoices for Waiver Services
  • Maintain confidentiality of center fiscal information
  • Maintain client confidentiality per LSC policy and HIPAA Privacy Rule Regulations

Educational Qualifications and Skills

  • High School diploma or GED required; Bachelors degree or equivalent years of experience preferred
  • 1-2 years experience with insurance in a medical office setting strongly preferred
  • Experience with Practice Management software
  • Technology competent, including Microsoft Office, Accounts Payable, Quick Books, email and Internet
  • A positive team player and energetic professional
  • Strong organizational habits with attention to detail and accuracy
  • Good time management skills along with the ability to manage multiple tasks
  • Ability to analyze/solve problems and work in a fast paced environment
  • Strong communication skills with ability to communicate appropriately given the circumstances of the situation and audience involved
  • Discretion in matters that need to remain private
  • Ability to work with a variety of people, both internal and external
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